Professional cleaning & facility operations

Operators cleaning large venues — malls, offices, hotels, logistics — through night shifts and rapid response.

Operational focus

Coordinating night shifts, scattered locations, chemical control, and rapid intervention.

Example tenant

CleanFlow Services — professional cleaning (Zagreb/Opatija)

Modules used

CRM Projects WorkOrders HR Assets Finance Procurement Risks

Operational challenges Operatio addresses

Many parallel locations — different cleaning norms per customer and contract.
Night and shift work — the supervisor cannot physically be everywhere.
Control over chemicals and consumables — how much, where, how often.
Rapid interventions (slippery floor, spillage) need dispatch and documentation in real time.
Corporate customers expect an audit trail — before/after photos, hour logs, incidents.

1 The customer signs a recurring or seasonal cleaning contract → CRM tracks all locations and norms.
2 A project opens with cleaning norms, hours, and a consumables budget.
3 The shift lead assigns work orders to the team, machines, and chemicals.
4 The field documents execution — photos, hour logs, dispenser checks.
5 Costs (chemicals, consumables, subcontractors) are recorded against the order.
6 Management tracks profitability per customer and incidents as a safety KPI.

A short walkthrough of this scenario's operational flow.

Click a screenshot to enlarge.

Operational control of night shifts in one view.
Faster response to incidents — dispatch and documentation in one tool.
Traceability of chemicals and safety incidents — important for audits and contracts.
Profitability per customer rather than one aggregate monthly figure.

Get in touch — we can discuss a pilot or seeding your operational scenario.